Home · Error codes · Samsung · Dryers · 9C1
9C1 — Voltage Error
warning
Abnormal voltage is being supplied to the dryer. Can also appear on stacked washer units when dryer is controlled too quickly after washer startup.
Common causes
- Abnormal or incorrect voltage supplied to dryer
- Dryer sharing a circuit or using an extension cord
- Improper power cord installation on electric dryer
- Dryer used outside its country of sale with incompatible power grid
How to fix it
- Ensure dryer is on its own dedicated circuit
- Remove any extension cord in use
- Verify power cord is correctly installed and correct voltage is supplied
- If stacked with washer via multi-control kit, update dryer firmware via SmartThings app
- If error persists, contact Samsung Support for service
Parts you might need
- power cord
Compiled from Samsung's public support resources — original page. Recalled.co is not affiliated with Samsung. Report incorrect information at hello@recalled.co.